Costs and Finances
FinACE: Processing Funds through Mercy Ships
Once you have been accepted for a position with Mercy Ships, the FinACE Department will contact you to see if you wish to process support through Mercy Ships. If you do, FinACE will request a Designation Code for you. This code serves as your account number and should be given to donors/potential donors so that gifts are properly credited to your benefit. While each country with a Mercy Ships office may process funds differently, it is most important that this number accompany all gifts coming to any Mercy Ships location.
When a donation for you is received, Mercy Ships will place these funds in an account for your benefit. Gifts received at the International Operation Center in Texas (IOC) by the end of the month will be processed and transferred to your Crew Bank account by the 7th of the following month. Gifts received by the 15th of each month will be deposited by the 22nd . The 7th and 22nd are Mercy Ships payroll dates, otherwise known as a “Mission Run.” Each 7th and 22nd you are also given a report on your donors.
If your gifts are made through the Mercy Ships international web site, your code is already programmed in with your name, so donors don’t need the code for donations processed in this way. Please keep in mind that any gifts made through the international web site are processed at the International Operations Center (IOC) in the United States and are converted to US dollars. Further, the IOC cannot issue tax receipts to donors from countries other than the United States. Mercy Ships has 15 offices throughout the world. Please click on the flag below to find information specific to your county.
Please note that if you bring checks to the ship made payable to Mercy Ships, you can expect a delay in a credit to your Crew Bank account. It is best for you to ask your supporters to mail all of their gifts directly to the IOC in Texas or to a national office in your home country.
Charges Associated with Funds Processed by Mercy Ships
Mercy Ships charges an administrative fee of 3%, up to a maximum of US $15.00 per pay period, for funds that it processes on your behalf. Mercy Ships also charges a 3% fee for credit and debit transactions processed through the U.S. and Canadian offices. There is no cap on the fee for credit card transactions. Mercy Ships does not, however, charge any fees for crew fees paid via a credit card.
Checks from supporters made payable to you may be deposited into your Crew Bank account on the ship. There are no bank charges or administrative charges for these checks, but your supporter will not be able to receive a tax receipt for the gift.
Further, Mercy Ships does not charge any fees to cash a personal check. However, the check must first be deposited into your Crew Bank account and then withdrawn as cash.
Country Specific Information
Please click on the flag of your country for more information on raising support and on how funds are processed there. If you do not see the flag of your country, you may click on the flag of a country close by.
If for some reason, you are unable to fulfill your commitment to serve with Mercy Ships, all gifts processed on your behalf will be held to fund your future service if you reapply within 18 months.
