Crew fees are paid monthly and cover your room and board while serving. Crew fees are currently $700 USD per month, however; discounts are given to alumni, those whose country of citizenship is not in Tier I, and those who are accepted into Position Categories 2-6. See tables below.
The alumni discount is applicable to those in Position Categories 1 & 2. They will receive a 5% additional discount in crew fees per visit, with a maximum of a 50% discount in crew fees.
Please note: Mercy Ships is committed to keeping crew fees as low as possible, however, crew should expect fees to increase 2-5% each year to help offset the cost of inflation and rising operating costs.
How funds are processed on board
Mercy Ships maintains a Crew Bank onboard the ship for your use. Your Crew Bank account on the ship is internal to Mercy Ships and is not connected to any outside banking network. It simply provides a safe and convenient place to deposit your money while you are on the ship.
Funds can be deposited in your Crew Bank account via cash, personal checks, credit card cash advance (with a 3% service fee added) or traveler’s checks. The accepted credit cards are Visa, MasterCard, American Express and Discover. Debit cards are only accepted if they are backed by one of the major credit card issuers mentioned above. Only USD, British Pound, Euro and Canadian checks or traveler’s checks are accepted. Unless another account is specified, the funds you raise may also be deposited into your Crew Bank account.
You may withdraw funds from your account for personal expenses or outings, and you may request automatic payment of crew fees. When visiting the Starbucks Café, the Snack Bar or the Ship Shop, funds can be automatically deducted from your crew bank account (provided there is a sufficient balance in your account), by scanning your Mercy Ships-issued ID badge. You may also set up an automatic withdrawal for offerings, transfer funds to another crew member or buy currency of the local country when requested in advance.
If you wish to deposit cash to your Crew Bank account, it has to be in USD, British Pounds, Euros or the local currency. If you have other currencies, you may wish to convert them prior to arrival. You may also use the Crew Bank safe to store your valuables such as credit cards or your driver’s license.
Shortly after arrival on the ship, you need to go by the ship’s bank to set up your account. When you depart Mercy Ships you can take the balance of your Crew Bank account with you as cash or check. US dollars are the only currency used for purchases on the ship.
Payment of crew fees
In addition to your Crew Bank account, you will also have a Crew Fee account which is just a record of your crew fee invoices and payments. This account is maintained at the Arrivals and Departures desk onboard. Depending on the length of your stay, crew fees may be paid all at once or each month. Credit cards and personal checks are accepted for crew fees, as well as payments from your Crew Bank account. Mercy Ships does not charge any fees for the use of credit cards for Crew Fees.
Processing funds through Mercy Ships
Once you have been accepted for a position with Mercy Ships, the FinACE Department will contact you to see if you wish to process support through Mercy Ships. If you do, FinACE will request a Designation Code for you. This code serves as your account number and should be given to donors/potential donors so that gifts are properly credited to your benefit. While each country with a Mercy Ships office may process funds differently, it is most important that this number accompany all gifts coming to any Mercy Ships location.
When a donation for you is received, Mercy Ships will place these funds in an account for your benefit. Gifts received at the International Operation Center in Texas (IOC) by the end of the month will be processed and transferred to your Crew Bank account by the 7th of the following month. Gifts received by the 15th of each month will be deposited by the 22nd. The 7th and 22nd are Mercy Ships payroll dates, otherwise known as a “Mission Run.” Each 7th and 22nd you are also given a report on your donors.
If your gifts are made through the Mercy Ships international web site, your code is already programmed in with your name, so donors don’t need the code for donations processed in this way. Please keep in mind that any gifts made through the international web site are processed at the International Operations Center (IOC) in the United States and are converted to US dollars. Further, the IOC cannot issue tax receipts to donors from countries other than the United States.
Please note that if you bring checks to the ship made payable to Mercy Ships, you can expect a delay in a credit to your Crew Bank account. It is best for you to ask your supporters to mail all of their gifts directly to the IOC in Texas or to a national office in your home country.
Charges associated with funds processed by Mercy Ships
Mercy Ships charges an administrative fee of 3%, up to a maximum of US $15.00 per pay period, for funds that it processes on your behalf. Mercy Ships also charges a 3% fee for credit and debit transactions processed through the U.S. and Canadian offices. There is no cap on the fee for credit card transactions. Mercy Ships does not, however, charge any fees for crew fees paid via a credit card.
Checks from supporters made payable to you may be deposited into your Crew Bank account on the ship. There are no bank charges or administrative charges for these checks, but your supporter will not be able to receive a tax receipt for the gift.
Further, Mercy Ships does not charge any fees to cash a personal check. However, the check must first be deposited into your Crew Bank account and then withdrawn as cash.
Country-specific financial information
Your application will be processed at Mercy Ships International Operations Center in Texas, USA but we encourage you to use the information in the subsequent pages to contact our other National Offices (if applicable) to get information about raising support and being funded by individuals from your nation.