Please do not purchase your flights until you have been financially cleared by our FinACE department or instructed to do so by your Placement Facilitator.
Mercy Ships Airline Ticket Refund policy
Due to the need to remain flexible in our ship’s schedule, we strongly recommend that all crew purchase changeable and/or refundable tickets and/or travel insurance.
As such, Mercy Ships will not offer refunds or financial assistance with extra costs incurred for changing or cancelling airlines tickets, due to a change to the ship’s schedule.
RECOMMENDED TRAVEL AGENTS
Listed below are several Travel Agencies that Mercy Ships recommends; many offer humanitarian discounts. If you require a letter of proof that you are coming on a humanitarian trip, please use your acceptance letter or contact Human Resources.
We have several corporate airline accounts which allow the individual flying to earn their own air miles while Mercy Ships earns points at the same time, which we use to cut the cost of some of our corporate air travel.
Mercy Ships corporate airline numbers:
- AMERICAN AIRLINES : 754895
- BRITISH AIRWAYS : 061890US
- DELTA, KLM & AIR FRANCE : US0011878
Brussels Airlines Discount Information
Our preferred airline is Brussels Airlines. Mercy Ships has secured a partnership with Brussels Airlines and partners which will give you substantial advantages for your flights to Guinea. Our agreement is applicable to volunteers, companions, and visitors.
To take advantage of this discount, please use the information below. Access code is 301 117 if requested.